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ASTRA Co.

Website Terms of Service

Version: 1.0
Effective Date: October 31, 2026
Website: https://astraio.one

1. Introduction

Welcome to ASTRA Co.

These Terms of Service ("Terms") govern your access to and use of the ASTRA website, Astra Hub, official downloads, and other services made available through our website.

ASTRA is an independent technology project focused on developing software, digital tools, and related services.

By using our services, you agree to comply with these Terms where applicable. Certain features, downloads, or purchases may require additional acceptance of specific terms.

If you do not agree with these Terms, please discontinue use of the relevant services.

2. Service Operator

The ASTRA website operates under the ASTRA Co. project name.

Service operator: Fabian Fałowski
Country: Poland
Contact email: astracorporation@corp.hub.pl

Additional legally required business information will be provided before commercial services become available.

ASTRA Co. is currently a project name and is not yet a registered company. The project is operated by Fabian Fałowski. Use of the name “ASTRA Co.” does not imply that a company has been incorporated.

3. Our Services

ASTRA may provide access to:

The availability and development status of each product may change.

A product appearing on the website does not necessarily mean that it is available for download, purchase, or general use.

4. Website Access

Users may browse publicly available sections of the ASTRA website without creating an account, unless a specific feature requires authentication.

Users agree not to:

Reasonable, non-disruptive access by legitimate search engines and other permitted automated tools is not prohibited by these Terms.

5. User Accounts

Certain future services may require an ASTRA Account.

If account registration is enabled, users must provide accurate information where required and keep their login credentials secure.

Users must not:

Users should report suspected account compromises through official support channels.

ASTRA may temporarily restrict account access when reasonably necessary to address security threats, fraud, or serious violations.

Where practical, affected users will be informed and provided with an opportunity to seek review.

6. Software Downloads

ASTRA may distribute free, experimental, and commercially licensed software through its official website.

Software may be available as:

Each release may have specific compatibility requirements, installation instructions, and licensing conditions.

Users should verify that downloaded software is compatible with their devices and operating systems.

Users should obtain ASTRA software from official sources to reduce the risk of modified or malicious distributions.

7. Experimental Software

Pre-alpha, alpha, beta, and other experimental releases are provided for development, evaluation, and testing.

Experimental software may contain:

Users are encouraged to back up important data before installing experimental software.

Experimental builds should not be relied upon for critical operations unless explicitly stated otherwise.

These warnings explain the nature of experimental releases and do not remove mandatory consumer rights or applicable legal responsibilities.

8. Software Licensing

Downloading software does not automatically transfer ownership of its intellectual property.

Each ASTRA product may be distributed under its own license agreement.

Depending on the product, licenses may permit:

Users must follow the license terms supplied with the relevant product.

8.1 Commercial Licenses

Paid software may use individual, single-use, device-limited, or other licensing models, provided those restrictions are clearly disclosed before purchase.

License limitations cannot be applied retroactively in violation of an existing agreement or applicable law.

8.2 Open-Source Components

Some ASTRA products may incorporate open-source software.

Applicable open-source licenses remain in effect, including their source-code, attribution, redistribution, and modification requirements.

These Terms do not override third-party open-source licenses.

8.3 Unauthorized Redistribution

Users must not distribute modified ASTRA software as an official ASTRA release or falsely claim endorsement by ASTRA.

Other redistribution restrictions depend on the relevant software license.

9. Purchases & Paid Products

Certain ASTRA products and services may be offered for purchase in the future.

Before completing a paid order, customers will be provided with applicable information, including:

No purchase is completed merely by browsing a product page.

A binding purchase requires the steps and confirmations described during checkout.

9.1 Payments

Payments may be processed by authorized third-party payment providers.

ASTRA will not request customers to send payment card numbers or passwords through Discord messages or support tickets.

9.2 Order Confirmation

Where paid ordering is enabled, customers will receive confirmation through the specified communication method.

9.3 Delivery

Digital products may be delivered through downloads, license keys, accounts, or other disclosed methods.

Delivery terms will be identified before purchase.

10. Refunds, Withdrawal & Consumer Rights

ASTRA respects applicable consumer protection law.

Consumers purchasing online may generally have a statutory right to withdraw from a distance contract within 14 days, subject to legally recognized exceptions.

For paid digital content supplied without a physical medium, this right may be lost after delivery begins only when the applicable legal requirements are satisfied, including the customer's prior express consent, acknowledgment of the consequences, and required confirmation.

Downloading a product does not automatically eliminate every consumer's refund or withdrawal rights.

Requests involving defective, inaccessible, or non-conforming digital products will be handled according to applicable law.

Customers retain mandatory rights concerning:

Specific instructions for exercising these rights must be provided before paid sales begin.

11. ASTRA Workshop & Custom Development

ASTRA Workshop may provide custom software development services.

Examples may include:

11.1 Project Agreements

Each custom development order should have clearly agreed terms defining:

A support ticket or initial inquiry does not automatically create a paid contract.

11.2 Changes to Project Scope

Additional functionality or substantial changes to agreed requirements may require a revised quotation.

Both parties should agree to material changes before further paid work proceeds.

11.3 Delivery and Support

The applicable agreement will specify delivery arrangements and any included bug fixes or support period.

Any voluntary support period is additional to mandatory legal rights where those apply.

11.4 Source Code

Source-code access and intellectual-property ownership must be specified in the individual project agreement.

Payment for development does not automatically determine copyright ownership beyond applicable law and the agreement's terms.

12. Bug Reports & Feedback

ASTRA encourages users to report bugs and suggest improvements.

Reports may include:

Please remove passwords, authentication tokens, and unrelated personal information before submitting logs or screenshots.

Submitting feedback gives ASTRA permission to review it and use the suggestions to improve its products, without transferring ownership of unrelated content.

Private vulnerability reports should be submitted through designated security channels rather than public bug trackers.

13. Intellectual Property

The ASTRA name, original branding, website materials, and original software components may be protected by applicable intellectual-property laws.

Third-party trademarks, software, libraries, and other materials remain the property of their respective rights holders.

ASTRA does not claim exclusive ownership of third-party code or technology incorporated under valid licenses.

Users may not falsely represent themselves as official ASTRA developers, representatives, or distributors.

Nothing in these Terms grants additional trademark rights unless expressly authorized.

14. Bune & Interactive Features

Bune is ASTRA's official mascot.

The website may contain mascot illustrations, interactive animations, games, and easter eggs.

These features are intended for entertainment and community engagement.

Users must not exploit interactive features to deliberately degrade website performance, disrupt services, or attack infrastructure.

Game scores, interactions, and optional personalization may be handled according to the relevant feature's description and Privacy Policy.

15. Community & Discord

ASTRA may operate a Discord server and other community channels.

Participation in those communities is governed by their respective rules.

Website access and community membership are separate services.

A Discord restriction does not automatically cancel an existing purchase agreement or eliminate statutory consumer rights.

ASTRA is not affiliated with or endorsed by Discord Inc. unless expressly stated otherwise.

16. Privacy & Cookies

Information about personal data processing is provided in ASTRA's separate Privacy Policy.

Where applicable, this policy will explain:

Non-essential cookies and similar technologies will be handled in accordance with applicable consent requirements.

These Terms do not replace the Privacy Policy or Cookie Policy.

17. Third-Party Services

ASTRA products or websites may rely on third-party infrastructure and software.

Examples may include:

Third-party services may have additional terms and privacy policies.

ASTRA does not automatically endorse external content merely because it is linked from its website.

18. Security

ASTRA aims to develop and maintain its services responsibly.

However, no internet-connected service can guarantee absolute security.

Users should:

Unauthorized penetration testing, data access, exploitation, or service disruption is prohibited.

Security research performed with appropriate authorization is permitted within the agreed scope.

19. Service Availability & Maintenance

ASTRA may perform maintenance, updates, migrations, and infrastructure changes.

These activities may temporarily affect service availability.

Where practical, significant scheduled interruptions will be announced.

ASTRA does not guarantee uninterrupted availability of free experimental services.

Any specific availability commitments for paid services must be set out in the applicable agreement.

20. Suspension & Termination

ASTRA may reasonably restrict access to particular features or accounts in response to:

Restrictions should be proportionate to the circumstances.

Where appropriate, users may contact support to request an explanation or review.

Termination of website or community access does not automatically eliminate contractual rights arising from valid purchases.

21. Disclaimers & Liability

ASTRA's software and services may differ in maturity, functionality, and reliability.

Experimental releases may be less stable than finished products.

To the extent permitted by applicable law, ASTRA does not guarantee that every feature will be continuously available or compatible with all hardware and software configurations.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

Nothing removes mandatory consumer protections, including rights relating to defective or non-conforming digital content or services.

22. Changes to Services and Terms

ASTRA may update its website and develop new services over time.

These Terms may also be revised to reflect changes in:

Material updates will be communicated in an appropriate manner where required.

Changes to an existing paid contract will be governed by that agreement and applicable law.

Updated Terms will include a new effective date.

23. Governing Law & Disputes

These Terms are intended to operate under applicable Polish law, subject to mandatory consumer protections and other applicable legal rules.

Users retain any mandatory protections available under the law applicable to their situation.

Disputes should initially be addressed through the official ASTRA support contact.

Where an informal resolution is not possible, parties retain access to competent courts and applicable consumer dispute-resolution procedures.

These Terms do not require consumers to waive mandatory legal remedies.

24. Contact & Support

For inquiries regarding:

Please contact:

ASTRA Co. Support
Website: https://astraio.one
Email: astracorporation@corp.hub.pl
Legal operator: Fabian Fałowski

Additional contact and business information will be provided where legally required.

25. Final Provisions

These Terms apply to the ASTRA website and the services expressly covered by them.

Individual products may have separate license agreements and service conditions.

Where a mandatory legal requirement conflicts with these Terms, the applicable mandatory requirement takes precedence.

ASTRA aims to build software that respects its users, encourages creativity, and gives people meaningful control over their technology.

Thank you for being part of our journey.

ASTRA Co.
Website Terms of Service — Version 1.0
Effective October 31, 2026

Software with character. Technology with purpose.

Bune approves. 🐈